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Downtime Today

Discussion in 'Developer Ramblings' started by joshwenke, May 2, 2017.

  1. joshwenke Active Member

    • Forum Admin
    • Server Admin
    • Developer
    For those interested, here's the reason Cobalt was down for the majority of the day today.

    We rent out rack space in a colocation center, which means I don't have physical access to the computers unless I drive over. This is extremely cheap, and saves us hundreds of dollars a month on what we would pay for a dedicated server hosting plan. However, it means that we deal with other clients who also share the rack.

    Today, a client apparently power cycled one of our uninterruptible power supplies (UPS) without alerting me ahead of time. (We share one because they're so expensive and we don't need to fully utilize it). Turning this UPS on and off again shut down the firewall that protects us from attacks, and the firewall did not come back on again (as it is never turned off). I had to stop by and power on the firewall, which unfortunately does not have WoL capabilities.

    I don't foresee this happening in the future, and with future updates to Cobalt's hardware over the summer I believe we won't have problems with downtime like this again. Sorry for the inconvenience!

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